Prices shown in AUD

Contact Us


If you can't find the answer to your query on the FAQ's page then please email us. This is the most effective way of contacting us as we can ensure that your enquiry is passed to the most appropriate person in the Global SIM support team.

Email GO-SIM


Our Customer Service is staffed by English, French, German, Italian, Portuguese and Spanish speakers. We're here to help you 24 hours a day, 7 days a week.

To speak with a Customer Service representative, dial 154 direct from your Global SIM (charges will apply) or dial the toll-free number (from a landline or payphone) for the country you are calling from

Australia 1800-795-252
Canada 1-888-513-8804
France 0805-113-721
Germany 0800 100 6492
Hong Kong 800-967-389
Indonesia 0018-030-113-663
Ireland 1800-932-275
Italy 800-987-324
Japan 0053-112-1399
Macau 0800-275
Malaysia 1800-804-146
Netherlands 0800-023-3597
New Zealand 0800-447-870
Singapore 800-120-3480
Spain 800-098-936
Sweden 0200-884-569
Thailand 001-800-120-665-514
United Kingdom 0800-376-2370
United States 1-800-707-0031